STORE POLICY
Thank you for choosing Thriftrich Collection. We are committed to providing a positive shopping experience while staying true to our mission of making fashion more accessible, intentional, and empowering.
Product Information
Every item in our collection is carefully curated and inspected before being listed. Because many of our pieces are pre-loved or one-of-a-kind, slight signs of previous use may be present. Any noticeable flaws will be clearly described and photographed whenever possible.
Orders
Once your order has been placed, you will receive an order confirmation. Please ensure that your shipping information is accurate before completing your purchase, as we may not be able to make changes once an order has been processed.
Shipping
Orders are processed within one business week of purchase. Delivery times may vary depending on your location and the shipping method selected at checkout. Once your order has been shipped, you will receive notification.
Returns & Exchanges
We want you to shop with confidence. If you are not completely satisfied with your purchase, please refer to our Return Policy for eligibility, return requirements, and applicable timeframes. If you have any questions regarding your order, we encourage you to contact us before initiating a return.
Product Availability
Many of our items are available in limited quantities, and some are one-of-a-kind. Once an item has been sold, it may not be restocked. We encourage customers to complete their purchases promptly if they find something they love.
Customer Support
If you have questions about a product, sizing, your order, or our mission, we are happy to assist you. Please contact us through our Contact page or our official social media channels, and we will respond as soon as possible.
Our Commitment
At Thriftrich Collection, every purchase supports more than fashion. We are committed to creating a community built on confidence, intentional shopping, and women's empowerment. A portion of our proceeds helps support initiatives that empower women and contribute to positive community impact.
Thank you for supporting our mission and for being part of the Thriftrich Collection community.
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments